Live Programming

Note: All times are Eastern. Schedule is subject to change.

Thursday, March 22, 2018

8:45–9:00 AM Introduction and Welcome
9:00–10:00 AM Great Expectations: Customer Service and the Future of Libraries
10:15–11:15 AM Eliminating Fines and Fees on Children’s Materials to Create a Win-Win for Your Library and Community
11:30 AM–12:30 PM A Cup of Conversation: The Living Room @ Your Library
12:30–1:45 PM Lunch Break with Author Interview (1:00–1:30 PM)
Guest: Simon Winchester, interviewed by Brendan Dowling
Appearing courtesy HarperCollins
1:45–2:45 PM Coach Your Team to Greatness *NEW TIME*
3:00–4:00 PM Operationalizing Your Strategic Plan *NEW TIME*
4:00 PM Daily Wrap-up

Friday, March 23, 2018

8:45–9:00 AM Introduction and Welcome
9:00–10:00 AM Millennials Take Over the Library
10:15–11:15 AM How to Adult: Teaching Life Skills to Teens
11:30 AM–12:30 PM Ditching Dewey: How to Make Searching Your Collection Engaging, Not Enraging
12:30–1:45 PM Lunch Break with Author Interview (1:00–1:30 PM)
Guest: Adriana Trigiani, interviewed by Brendan Dowling
Appearing courtesy HarperCollins
1:45–2:45 PM The Accidental Trainer: Teaching Technology in a Modern Public Library
3:00–4:00 PM Lost in the Library? Never Again with User Centered Design
4:00 PM Wrap-up

Archived Programming

All Virtual Conference registrants will have access to archived Virtual Conference programming for one year after the event.