Thursday, March 22, 2018 | 1:45–2:45 PM
One of the library’s most important assets is its staff; however, we often wait a full year to give them feedback on their work. Anoka County (MN) Library recently switched to a coaching model, which included writing new work outcome statements for all staff and training supervisors to be coaches. Supervisors now meet with staff regularly to review progress on goals and improve performance, gather ideas on training needs and more.
Presenters:
Maggie Snow
Maggie Snow, Director, Anoka County Library, Blaine, MN
Maggie Snow began working in her school library as a teenager and never stopped. Currently, she is the Director of Anoka County Library, an eight-branch system serving 340,000 residents. She is a member of the American Library Association, and has served as President of the Minnesota Library Association in 2015 and in leadership positions for several nonprofit organizations. She holds a BA from Briar Cliff University and an MSLS from Catholic University.
Stacey Hendren
Stacey Hendren, Branch Manager, Crooked Lake Library, Anoka County Library, Blaine, MN
Stacey R. Hendren is the branch manager of the Crooked Lake Library in Anoka County, MN and serves on several service teams. Hendren has presented at conferences and trainings on library management, reference, and youth services, and has been an MLA Institute for Leadership Excellence (MILE) participant. Stacey received her BA in music education from the UMN-Morris and her MLIS from UW-Milwaukee.

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